Privacy Policy
Effective Date: 29/01/2025
Comparelectric.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://comparelectric.com (the “Website”). Please read this policy carefully to understand our views and practices regarding your personal information.
1. Information We Collect
a. Personal Information
We may collect the following personal information when you use our Website:
Name
Email address
Phone number
Address
Energy usage data
b. Non-Personal Information
We also collect non-personal information automatically through cookies and analytics tools, such as:
IP address
Browser type and version
Pages visited on the Website
Time and date of your visit
Referring website addresses
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To help you compare energy plans and connect you with energy providers.
Improving User Experience: To analyze how users interact with our Website and improve its functionality.
Marketing: To send you promotional materials or information about services we believe may interest you (only if you opt-in).
Legal Compliance: To comply with legal obligations and respond to lawful requests.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data under these circumstances:
With Energy Providers: When you request a comparison or quote, we share your information with relevant energy providers to fulfill your request.
With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website and delivering services.
Legal Requirements: We may disclose your information if required to do so by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience and collect usage data. You can control cookies through your browser settings, but disabling them may affect the Website’s functionality.
5. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under Australian privacy laws, you have the following rights:
Access your personal information and request a copy.
Request corrections to your personal information.
Opt-out of marketing communications.
Complain about the handling of your personal information by contacting us (see Section 9).
8. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us:
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on the Website. We encourage you to review this page periodically to stay informed.